Privacy Policy
What we collect, why we collect it, and the control you keep. We ask for only what the products need — and we never sell your personal data.
Last updated · July 1, 2026
01Overview
This Privacy Policy explains what personal data Kwacha Kulture B.V. collects, why, and the choices you have. We collect only what we need to run the products well, and we do not sell your personal data.
02What we collect
Depending on how you use the services, we may process:
- Account data — such as your name and email address when you register.
- Purchase data — what you bought and your entitlements. Card details are handled by our payment provider; we do not store full card numbers.
- Usage data — your learning progress, reading position, and interactions, so we can save your place and improve the experience.
- Technical data — device and log information needed to keep the services secure and reliable.
03How we use it
We use personal data to:
- provide and maintain your account, purchases, and access to content;
- remember your progress and personalise your experience;
- process payments, prevent fraud, and meet legal and tax obligations;
- communicate with you about your account, purchases, and support requests;
- understand aggregate usage so we can make the products better.
04Legal bases
Where the GDPR applies, we rely on: performance of our contract with you (to deliver what you bought); our legitimate interests (to secure and improve the services); your consent (for optional communications and non-essential analytics, where required); and compliance with legal obligations.
06Your rights
Subject to your local law, you may have the right to access, correct, delete, or export your data, to object to or restrict certain processing, and to withdraw consent. To exercise any of these, contact us at the address below. You also have the right to lodge a complaint with your local data-protection authority.
07Retention & security
We keep personal data only as long as needed for the purposes above or as the law requires, then delete or anonymise it. We use reasonable technical and organisational measures to protect it, though no method of transmission or storage is ever completely secure.
08Contact
For any privacy question or request, write to hello@kwachakulture.com. We will respond within the timeframes required by applicable law.